About the Program
MedicAlert + Alzheimer’s Association Safe Return is a 24-hour nationwide emergency response service for individuals with Alzheimer’s or a related dementia who wander or have a medical emergency. We provide 24-hour, nationwide assistance, no matter when or where the person is reported missing.
Benefits of MedicAlert + Safe Return
MedicAlert + Safe Return provides vital medical information to emergency responders in the time of need and is a live 24-hour emergency response service for wandering and medical emergencies.
The 24-hour care consultation provided by master’s level counselors and caregiver notification services give you peace of mind knowing that you will receive assistance when a person wanders or is lost.
How it works
If an individual with Alzheimer’s or a related dementia wanders and becomes lost, caregivers can call the
emergency response line to report it. A community support network will be activated, including local Alzheimer's Association chapters and law enforcement agencies, to help reunite the family member or caregiver with the person who wandered.
If a citizen or emergency personnel finds the member, they can call the toll-free number engraved on the member’s ID. MedicAlert + Safe Return will notify the member’s emergency contacts, ensuring the person is safely returned home.
For more information, visit our Alzheimer's resources page
