Questions?

Just call and talk to us:

888-633-4298

6am-7pm, Monday-Friday

8am-5pm, Saturday

Pacific Time

Need a brochure?

How MedicAlert Works

    In an emergency, MedicAlert relays vital medical information to paramedics or medical personnel to aid in treatment and help save lives. Over 100,000 members of MedicAlert credit the use of medical identification for saving their lives.

    Members store critical medical information with MedicAlert, including details on specific medical conditions, prescription and over-the-counter medications and dosages, allergies, implanted devices and emergency contacts. Emergency responders are trained to know that the MedicAlert symbol on members’ jewelry and wallet card signals that additional medical and contact information is available by calling MedicAlert’s 24-Hour hotline.


    Recognized by the First Responder

    In an emergency, the on-site emergency team recognizes the MedicAlert emblem, reads the engraved critical conditions and calls MedicAlert for more information.

    24-Hour Emergency Response

    MedicAlert’s 24-hour emergency response center responds to the call and provides additional information such as medications, allergies, conditions, and special considerations.

    Family Notification

    MedicAlert calls the designated contacts, notifying them of the emergency.